Frequently Asked Questions

PTAA is a proud member of the Better Business Bureau. For more info, please click here.

The Process
What does PTAA do?
Can you help me reduce my property taxes?
Can I do this myself?
Why do I want to lower the value of my home? What if I want to sell?
How do I find out what my current assessed value is?
How do I find out what my Assessor Parcel Number (APN) is?
Why do I need to fill out this agency form?
When is this application due?
What tax year does this apply to?
What happens next year?
How long does the process take?
How do I get status on my request?
How will I be notified?
Do I have to go to the hearing?
Should I pay my tax bill?

Special Circumstances
Do you do properties other than residential?
What forms of payment do you accept?
What happens if I move?
What if I own more than one property?

Individual Information
How much money can you save me?
Why did you mail to me?
How do I get a refund?

About PTAA
Who owns PTAA?
Where is PTAA based?
How can I contact PTAA?
Are you a government agency?
How long have you been in business?

Mailing List Removal
How do I get off of your mailing list?


What does PTAA do?

Property Tax Assessment Adjusters, LLC is a property assessment reduction firm that specializes in single family homes and condominiums. We help the homeowner in the process of review and appeal of an assessed value for property tax purposes.

  • Our office starts with a detailed analysis of comparable home sales in your neighborhood to accurately estimate the current market value of your home.

  • With this opinion of value, we complete all necessary paperwork and submit it to the appropriate county office in accordance with county and state law.

  • We handle all communications with county appraisers that call and negotiate on each individual property.

  • We then keep track of the appeal or review submission and maintain communication with the homeowner until final resolution.

We also actively notify homeowners when:

  1. When your Agency Authorization form and check are received and processing begins for your application.

  2. The county requests additional information.

  3. The county reduces the assessed value of property.

  4. When, if necessary, we file an Assessment Appeal on your behalf.

In summary, our objective is to achieve an assessment in the best interest of the homeowner, and we guarantee a reduction in assessed value or your money back.

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Can you help me reduce my property taxes?

We pre-screen for eligibility, and send a letter to everyone we believe we can help. Please look for our letter in the mail.

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Can I do this myself?

Yes, consumers who feel their assessed value for property tax purposes is too high may challenge the assessment on their own. We know how valuable your time is, so PTAA provides an all-inclusive service for this low upfront fee. We will initially submit an application for review of assessment with your county assessor's office. If this review is unsuccessful, we will file an application for appeal of assessment on your behalf, which may result in an over the phone negotiation or in person hearing in front of your local assessment appeals board which we will attend on your behalf. If this is unsuccessful, you are eligible for a full refund.

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Why do I want to lower the value of my home? What if I want to sell?

The sale value of a home is set by the market. This process will only lower the assessed value that is used by the county to determine the property tax you will have to pay.

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How do I find out what my current assessed value is?

Your current assessed value is located on your current property tax bill.

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How do I find out what my Assessor Parcel Number (APN) is?

This is located in the top right corner of our letter, and also on your tax bill.

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Why do I need to fill out this agency form?

This form is required by the county assessor's office for us to work on your behalf.

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When is this application due?

Please submit the agency authorization form (page 2 of our letter) and payment to our office by the date provided on the letter. We must adhere stringently to the county deadlines, and require 1-2 weeks before the county deadline for us to perform our analysis and prepare the necessary paperwork. Please refer to your local assessor's office for official deadlines. The deadline on your letter may be well before this deadline; however, the earlier you get the agency authorization to us, the earlier we will submit your application to the county assessor's office. The specific county deadlines are as follows:

Los Angeles Orange San Diego San Bernadino Riverside
Review Start Jan 1 Jan 1 Jan 1 Jan 1 Jan 1
Review End Dec 31 Apr 30 May 30 Dec 31 Sep 1
Appeal Start Jul 1 Jul 1 Jul 1 Jul 1 Jul 1
Appeal End Nov 30 Sep 15 Nov 30 Nov 30 Nov 30
Sacramento San Joaquin Kern Ventura Santa Barbara
Review Start Jan 1 Jan 1 Jan 1 Jan 1 Jan 1
Review End not stated not stated Oct 30 Dec 31 Nov 1
Appeal Start Jul 1 Jul 1 Jul 1 Jul 1 Jul 1
Appeal End Nov 30 Nov 30 Nov 30 Nov 30 Sep 15
Monterey Merced Stanislaus Fresno Contra Costa
Review Start Jan 1 Jan 1 Jan 1 Jan 1 Jan 1
Review End not stated not stated not stated Dec 31 Nov 30
Appeal Start Sep 15 Jul 1 Jul 1 Jul 1 Jul 1
Appeal End Nov 30 Nov 30 Nov 30 Nov 30 Nov 30
Santa Clara Alameda Solano
Review Start Jan 1 Jan 1 Jan 1
Review End Aug 15 not stated not stated
Appeal Start Jul 1 Jul 1 Jul 1
Appeal End Sep 15 Sep 15 Nov 30

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What tax year does this apply to?

The fiscal year for property taxes begins July 1st and ends June 30th the following year. When submitting during the review period, the application applies to the following tax year. When submitting during the appeals period, the application applies to the current tax year.

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What happens next year?

If the county assessor determines that the market value of your home has increased, the county may reassess your property at a higher amount for the following year. If at that time you feel they have reassessed your value too high, you may contact our office and we will be happy to see if we can help you again for the next tax year.

According to Proposition 13, the county may raise your assessed value back to the 'trended base value', which is the price you originally paid for your house, plus 2% per year. Below is an example of a property purchased for $500,000. During a three-year period, the real estate market declined and recovered. The property owner filed for a decline-in-value reassessment. The following table shows the trended base value of the property, the market value of the property, and the assessed value of the property.

Trended Base Value Market Value Assessed Value
Year 1 $500,000 $500,000 $500,000
Year 2 $510,000 $480,000 $480,000
Year 3 $520,200 $510,000 $510,000
Year 4 $530,604 $550,000 $530,604

Source: Los Angeles County Assessor's Office website

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How long does the process take?

Review: We process your application and submit the necessary paperwork to the county roughly 1-2 weeks after receiving your agency authorization form. The county normally takes 8-10 weeks to review the application and provide a response for an application for review of assessed value, but it may take up to several months. The county assessor's office tries to get these review applications done before the new fiscal property tax year, July 1st.

Appeal: Appeals normally take longer, as they may require an over-the-phone negotiation, called a 'stipulation' or an in-court hearing in front of the Assessment Appeals Board. The county legally has up to 2 years to respond to an application for appeal, but most respond in a few months. Any savings will be credited to you retroactively. No matter how much work is required, we will never charge you more than our initial low upfront fee.

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How do I get status on my request?

We will inform you as soon as we receive information from the county, and you can always contact us by email, phone, or postal mail with inquiries.

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How will I be notified?

We will notify you of progress by email unless you prefer to be contacted by postal mail or you have no email address. Please be sure to provide your email address on the agency form.

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Do I have to go to the hearing?

No, as part of our low upfront fee, PTAA will attend a formal Assessment Appeals Board hearing on your behalf, if necessary. However, by law, the Assessment Appeals Board will send the homeowner a notification of hearing. We also get this same notification and will attend if necessary. Please note that most appeals will be negotiated and resolved before the hearing date, and it is likely that attendance will not be necessary. If you plan to attend the hearing, please contact us to ensure that your assessed value has not already been reduced.

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Should I pay my tax bill?

Yes, always pay your current property tax bill on time, even if you have a review or appeal application submitted.

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Do you do properties other than residential?

Yes, PTAA also does work for commercial properties, however our fee schedule is different. Please contact us with a commercial property inquiry.

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What forms of payment do you accept?

We accept checks, cashier's checks, or money orders, payable to Property Tax Assessment Adjusters, LLC.

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What happens if I move?

Please notify us in writing of any change in address, and we will ensure to send all communications to your new address.

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What if I own more than one property?

PTAA can perform work for all the single family residences and condominiums you own. Contact PTAA via email at questions@ptaaonline.com with the APN and address of each residence you would like PTAA to consider. We will mail you an agency authorization form for each property eligible.

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How much money can you save me?

Before mailing to you, PTAA did a preliminary analysis of your property and determined that we could save you money on your property taxes. Your property tax is based on approx. 1.1% of your assessed value.

The amount we can save you depends on the difference between your assessed value and the current market value of your home. For example, if your current assessed value is $50,000 more than the current market value of your home, you could save approx. $550.00 in property taxes for the next tax year. If we do not reduce your assessed value, we will refund your fee in full. After receiving your signed agency form and fee, we will perform a detailed analysis of your property and submit our findings and substantiation to the County Assessor for reevaluation. We will not know the exact amount you will save until we have completed the analysis and negotiated with the county for a reduction on your behalf.

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Why did you mail to me?

We think we can save you money based on a preliminary evaluation of your property. We do NOT mail to everyone.

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How do I get a refund?

Our refund policy is available directly from our Policies page.

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Who owns PTAA?

PTAA is a privately owned California Limited Liability Company (LLC).

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Where is PTAA based?

PTAA is based in San Diego, California, but we do business throughout the state of California.

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How can I contact PTAA?

This information is also available directly from our Contact page.

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Are you a government agency?

No, we are a private California Licensed LLC that provides a service in assisting homeowners in the process with the county to reduce the assessed value of their property. We offer a full refund if your assessed value is not reduced. We are also licensed with the city of San Diego to do business - Certificate #B2008006939.

PTAA is a proud member of the Better Business Bureau. For more info, please click here.

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How long have you been in business?

Key members of PTAA were leaders in helping reducing assessed values of property for thousands of homeowners in the 1990’s. In 2007, in response to the downturn in real estate values across the county, PTAA has been formed to provide residential property assessment services to aid homeowners in reducing the assessed value of their property.

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How do I get off of your mailing list?

Please send us an email at dev@ptaaonline.com with your APN# and your request to be removed from our mailing list, and we will ensure that you will not receive any further mailings from us. You can also send us a written request to our mailing address, or call us. Please refer to the contact page for contact information.

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